Capital Mac Service Makes House Calls!

Capital Mac Service of Saratoga County Makes House Calls!

Capital Mac Service Makes House Calls!

Capital Mac Service Makes House Calls to Clifton Park, Lake George, Ballston Spa, Malta and many local cities in Upstate New York.

Rather than having to drive all the way to Crossgates Mall to visit the Apple Store, how about Capital Mac Service coming to visit your sick Macintosh? If that sounds good to you, we can help! For those clients in the Clifton Park, Malta, Ballston Spa, Saratoga, Glens Falls and points north, contact Capital Mac to arrange a housecall to take a look at your broken Macintosh! If we have to arrange hardware service, we can bring the unit back to our headquarters and deliver it back when finished.

New Mac For the Holidays? Capital Mac Service Can Help!

If you just got a brand-new Macintosh for the holidays, Capital Mac Service can help! We can provide unboxing, training and setup services right in your home or office throughout the Capital District, including Latham, Saratoga, Malta, Wilton, Clifton Park, Colonie and many more locations. While we are on location, we can help with your older Macintosh computers as well, such as upgrades, software support and much more! Give us a call or fill out our contact form today for more information on Capital Mac Service!

Capital Mac is Your Emergency Mac Service Provider!

Capital Mac Service understands that Mac problems can strike anytime and anywhere. Maybe you’ve experienced one of these Mac disasters:

  • Maybe you are on a huge band tour, visiting Albany, and your lyrics are stuck on your failing hard drive 2 hours before your show starts on a Saturday night.
  • Maybe you’re a doctor in the Capital District and you can’t get into your appointment calendar on your Mac because you forgot your login password at 7:00AM on Monday.
  • Maybe you’re only passing through the Capital District and need some help getting access to an important Keynote project but you only have an hour before a meeting on Saturday.
  • Maybe you’re a lawyer with important contracts that need to be saved as a PDF and you have no idea how to do this–at 11:30PM on a Friday.

 

Whether you have any or all of these Macintosh issues, Capital Mac Service of Upstate New York is your Emergency Mac Service provider. Capital Mac is on call for your Mac issues, no matter how big or small–we have hours when you need them. Contact us today for your emergency Mac issues in the Capital District area!

Another Day, Another Phishing Scam.

Phishing Scam

Don’t fall for these realistic-looking phishing scams!

I just got this screenshot from a Capital Mac Service customer that looks pretty scary–fortunately, this is yet another version of a typical scam going around the Internet. Basically, just clicking on a weblink brought this webpage up, which basically traps you on the page–you cannot get off of it without force quitting your browser. These types of scams try to trick you into thinking you have a virus or spyware on your Mac (or PC and Android as I found out by digging deeper). When you click through, they ask for a credit card number to remove this fake spyware and virus from your computer. If you visit the page where this scam comes from (see it here), you can see all the various directories with various scary webpages warning you about this virus you may have. They have different scareware pages for different operating systems! DO NOT fall for these scams when surfing the web. Take a screenshot and contact us if you like so we can educate further on the dangers of these fake and fraudulent sites trying to steal your credit card and other personal information.

Donations of Non-Working Macintosh Computers Accepted!

I had a Capital Mac client ask me today if we accept older, non-working Macintosh computers for donations or recycling. The answer is yes! We would gladly accept your old Macintosh computers that are dead, non-working, liquid damaged, or vintage and obsolete. Let us know by contacting us here and we can make arrangements to pick up your old or non-working Macintosh computers in the Capital District.

One of the Mac’s great annoyances for me–SOLVED.

Search Current Folder on the MacBack in the old days of the Macintosh, when the Finder was svelte and clean, there was a search box introduced at some point. This search box did one thing and one thing well–it allowed you to drop into a folder in the Finder, do a quick search and return only the results that were IN THAT FOLDER ONLY.

Somewhere along the way, Apple decided to add a strange curve ball to this search function. For some reason, when you now did the same search in that folder from earlier, the search would show you results FROM THE ENTIRE COMPUTER.

Now, I began to wonder, why are they showing me search results from the entire folder, when I only want to see the contents in the folder I’m currently in! I stewed about this forever. Until tonight.

I happened to be poking around in the Finder preferences on my new MacBook Pro and I noticed a preference that I have probably seen 100,000 times and never registered what it even did. If you notice, there’s a pop-up menu at the bottom of that window that lets you change the very behavior of the Macintosh search–and make it go back to the old days! By selecting “Search the Current Folder,” it will do just that–only search the folder I’m in–and it won’t show me the entire computer search results anymore.

Duh.

Why isn’t there an Apple Store in Saratoga?

Capital Mac ServiceThose of us who have been in the Saratoga county region have often wondered why there isn’t a true corporate Apple Store in Saratoga? Or how about a Clifton Park Apple Store? Or even a Glens Falls Apple Store? Unfortunately, after 13 years, it seems that Apple has no future plans to construct a Saratoga Apple Store. If you’d like to keep track of where Apple plans on building a future Apple Store, such as the Crossgates Mall Apple Store, check out this site. IFO Apple Store is a great website that details future and current Apple Store offerings, showing you maps, insider data and much more. Hopefully, if a Saratoga Apple Store is ever announced, this website will be able to tell you.

In the meantime, consider letting Capital Mac Service of Saratoga County become your temporary Saratoga Apple Store, offering hard drive upgrades, older and vintage Macintosh repair, and general Macintosh consulting in the Capital District. Even better, we will offer to travel to your location for Macintosh drop-off and pickup services. Contact us today for expert-level Macintosh service in the Saratoga area and beyond.

Fire Damaged Macintosh

Fires and Floods and Macintoshes, Oh My!

Fire Damaged Macintosh

Sometimes Capital Mac can get data from computers that look like this!

Capital Mac has been asked if we could attempt to capture data from a Macintosh computer that was in the center of a house fire, and then doused by water during the putting out of the fire. This is one of those situations where we would definitely try to get that data from your water or smoke damaged computer. Please contact us if your Apple Macintosh has been through a fire or flood and let’s see what we can do for you.

Before sending your Mac to depot, get that data safe!

Capital Mac Data Extraction

Is your Macintosh data safe before sending to the Apple depot facility? Let Capital Mac help you be sure.

Your computer may be ready to be sent out to the Apple depot center for repair, but, make sure that data is safe before you send it out! When you check in a Macintosh laptop for Apple depot service, you will have to sign a waiver saying your data is completely safe, and, it may be wiped when it goes out for service. Unfortunately, your Macbook may be completely dead or not working correctly in some way. At this point, your data is locked on the computer with no way to get it off–until you call Capital Mac Service. We would be happy to extract that data–for a reasonable rate–and get it safe onto an external hard drive–even if your Mac will not power up. Remember, the data is not guaranteed to be there after it returns from the Apple depot center–do you want to take that chance? Contact Capital Mac today so we can get that data safe.

Speed up Window Scrolling in OS X Mavericks

Here’s a simple trick to speed up window scrolling, especially in Google Chrome. This trick is for Mavericks and I’ve already seen the difference on my Macbook Pro Retina:

  1. Go to System Preferences
  2. Go to Accessibility
  3. Choose ‘Mouse and Trackpad’ in the left column
  4. Choose the ‘Trackpad Options’ Button below
  5. Set the scrolling speed to the maximum
  6. Make sure ‘With Inertia’ is checked
  7.  Restart

This made a good difference on my own computer and you should try this if you are getting slower scrolling speeds in Google Chrome and other Macintosh applications.

My Mac’s hard drive is not big enough. Can Capital Mac upgrade me?

Capital Mac Hard Drive UpgradesOf course! Hard drive upgrades are one of Capital Mac’s signature services!

Depending on the Macintosh you own, the average price of a hard drive upgrade is approximately $200-$225 as of mid-2014. This service includes an attempted data transfer, installation and labor, and a carrier to store your old hard drive as an external hard drive! Prices may vary due to other factors, so please contact Capital Mac first. We can increase your internal hard drive by at least double, if not more!

How do hard drives fail? A fun tool by DriveSavers!

Curious about the hard drive inside of your Macintosh? Most people have little or no idea how data is stored inside their Macintosh. Unfortunately, they care a lot more when that hard drive goes dead. Thanks to the folks at DriveSavers, you can see what it’s like inside your hard drive and experience how they work and how they can fail–losing your data along with it. Check out this fun tool at DriveSavers and contact Capital Mac when you have hard drive failure–we can get you in touch with DriveSavers who can save your data!

Capital Mac Service: We Invent Products, Too!

These smart refrigerator magnets are internet-enabled, rechargeable, and have an open API for developers.

These smart refrigerator magnets are internet-enabled, rechargeable, and have an open API for developers.

Screen Shot 2015-01-12 at 3.31.11 PM Screen Shot 2015-01-12 at 3.30.44 PMCapital Mac Service isn’t just for fixing your Apple Macintosh computers–we also submit inventions as well! Here’s the latest product idea we came up with, called “Fridgits,” which are smart fridge magnets that display a host of information and are connected to your wifi. From the product detail page:

These smart refrigerator magnets are internet-enabled, rechargeable, and have an open API for developers.

We need your vote to help move the product forward! Please take a moment and give us a thumbs up at the Quirky website located here.

Ask the Macintosh Historian: What was the Mac TV?

Macintosh TV Computer

Don’t confuse the MacTV and AppleTV!

In today’s “Ask the Macintosh Historian,” we take a look at a product from Apple that has a similar name to a product of today, yet, they are as different as night and day. What we are going to look at today is the strange and beautiful Macintosh TV, which was a unique computer that also had television capabilities. The best part of this computer? It was all black, which was a radical departure from the boring beige Macs being churned out from Cupertino. The second best part? It also functioned like a television, which is why they tacked on “TV” to the end. Again, this product was nothing like our AppleTV of today, which is more of a set-top device than a computer. Let’s take a look at some of the specs of this strange hybrid computer-meets-television.

First of all, the machine basically was nothing more than a fancy version of the Macintosh Performa 520 of that time period–October 25th, 1993 to be exact. They produced about 10,000 of these MacTV units, which could either be a television (cable-ready), or, it could be a computer–unfortunately, you could not do both simultaneously. This baby even had a rare matching black keyboard and mouse, as well as a small remote control that could control a Sony TV as well. The MacTV boasted mid-range specs, including a 32 MHz 68030 processor and 5MB of RAM. The computer ran Macintosh System 7 and was quickly discontinued after only about 4 months on the market, probably due to the $2,097 price tag.

If you have any unique Macintosh history you’d like Capital Mac Service to explore, drop us a line and we can do some research for you!

Capital Mac Service is Your Mac Lab GoTo Guys!

Just a friendly reminder that Capital Mac Service can be the missing link in your Macintosh Lab either on a college campus or in a business environment. We can provide updates, wipe and installs, general networking advice and security advice for your Macintosh lab, large or small. The best part? We travel to your Mac lab and work with you to get your lab under control. Whether your Macintosh computer lab is 5 computers or 50, Capital Mac can help you get your lab back on track and be the remote IT department that you need! Contact us for more details.