Recently, many reports have surfaced from around the web that claim that Apple music is deleting users personal email collections randomly.
While Apple has personally said that this is not a reproducible issue, there are clearly many instances with Apple music and iTunes Match in general (such as this one, this one and this one) of this happening. Finally, the silence has been broken by Apple and they claim to be working on a fix for iTunes that will stop this from happening. The fix for iTunes will include extra safeguards that should ensure that no music gets deleted off of the user’s computer without explicit permission.
Who’s affected by this bug an Apple Music?
Apple has basically said that a small number of users have complained about this issue and they’re taking it very seriously to get to the bottom of it. There’s a lot of complex matching happening behind the scenes between the users computer and Apple servers that host the music. Complaints range from music simply disappearing off of the computer, to the wrong songs being matched when uploaded to Apple’s music server. In some cases, music that was personally created by musicians were deleted without warning from the user’s computer. Apple has previously released patches that addressed some of these issues, but the main issue of disappearing music is back in the news.
There is no word when the actual patch will become available but keep checking back here and we will report when it becomes ready for download. In the meantime let us know in our poll below if you’ve lost music on Apple music.