Tag Archives: Mac OS X

Mac OS X System Preferences Keeps Crashing on Launch

Mac OS X System Preferences Crash

Mac OS X System Preferences Crashing? Here’s a good trick to try.

Do you find that the System Preferences application on Mac OS X keeps crashing when you either open it, or, try to access any of the individual system preference panes in the window? Here’s something to try if you find yourself with this issue.

First, you are going to be using the Mac OS X Terminal application, which is located in the Utilities folder inside of your Applications folder. You would want to back up any important data before doing these steps, hopefully with Time Machine and an external disk. We are not responsible for any data loss.

Here’s What to Do To Fix Your System Preferences–Proceed Carefully.

You are going to want to select the line of code below, and copy it to the clipboard (edit menu –> copy), so we can paste it into the Terminal window. This will move a possibly corrupt system preferences plist file to your desktop.

mv L*/P*/.GlobalPreferences.plist Desktop/GlobalPreferences.plist

At this time, you will want to paste this code into the Terminal window by choosing “paste” from the edit menu. You can now hit the “return” key on your Mac OS X keyboard, which now should move this file to your desktop. Leave it on the desktop for now. At this time, you will either want to logout of your Mac, by choosing “logout” in the Apple menu (and then logging back in from the login window) , or, simply choosing “restart” from the Apple menu. When the Mac comes back to your desktop, you can then try to launch system preferences once again. If all goes well, you will now have full control over the system preferences in question.

If this does not work, and you want to return this file to its original place, you can copy and paste the line of code below into the Terminal once again. If this trick worked, please leave a comment so other readers can decide to try it or not.

mv Desktop/GlobalPreferences.plist L*/P*/.GlobalPreferences.plist

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Keyboard Volume Keys Not Working on the Mac

Volume and Media Keys Not Working

Mac OS X volume keys not working? Try these tricks.

Have you lost control of your keyboard volume keys on your Macintosh, especially since upgrading to Mac OS X El Capitan? You’re not alone. Here’s a few things to try if you suddenly cannot control your volume keys on your MacBook, MacBook Pro, iMac or any other Macintosh computer.

First, make sure you aren’t running the TIDAL music player software–this seems to be a common thread for the Macintosh keyboard volume keys not working. TIDAL is a streaming music service that has a corresponding software component that can cause the Mac volume keys to simply stop working. To test this theory, simply quit the TIDAL application on the Mac and see if your volume keys begin to work. If this is the case, simply stop using the TIDAL application to have your Mac volume buttons back to normal.

Another trick to try when you cannot get the volume keys on the Mac to work is to check inside of the system preferences. Locate the Keyboard system preference and note the status of the checkbox that says “Use all F1, F2, etc. as function keys.” If this box is checked, try unchecking it to return the Mac volume keys to normal working order. If the box is checked, this could be causing your Mac OS X volume keys not to work.

Lastly, make sure you don’t have the Google Music extension in Chrome running on your Mac, which could be hijacking all of your media keys, including the iTunes software. By removing this extension, you may fix the volume key issue on your Mac.

Let us know in the comments below if any of these tricks worked to regain control of your Mac OS X volume keys, or, if you have other tips and tricks to help our readers with this common issue on the Mac.

 

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How do you burn a disk image (DMG) in El Capitan?

Capital Mac Service Tune Up

What happened to the disk burning options in Disk Utility? They are now part of the Mac OS X Finder!

How do I burn a Disk Image in Mac OS X El Capitan?

If you noticed recently, Mac OS X El Capitan has removed a lot of handy features from the Disk Utility program–one of them being the ability to burn disk images (DMG or IMG). This used to be a staple feature in Disk Utility. As with most things, Apple has since decided that this is no longer a viable option and simply removed it from Disk Utility, as well as the “clone” feature that also used to be there. In order to burn disk images on Mac OS X El Capitan, here’s what you now have to do instead:

  1. Head to the Mac OS X Finder
  2. Select the disk image (DMG or IMG) that you need to burn in the Finder
  3. Go to the File menu and choose “Burn Disk Image ____ to Disk”
  4. Insert your blank DVD or CD and click on the Burn button in this window

That’s pretty much it–even though it’s no longer listed in Disk Utility, you can still burn CD or DVD’s of your favorite disk images right in the Mac OS X El Capitan Finder.

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Mac OS X Installers Cannot Be Verified: Tampered or Corrupted?

Capital Mac Service Business Services

“This copy of the Install OS X Mavericks application can’t be verified. It may have been corrupted or tampered with during downloading”

The reason why this insane message is happening is because as of February 2016, the security certificates that validate these Mac OS X installs seems to have expired. What this means is that when you try to install Mac OS X Mavericks, Yosemite or El Capitan from any USB or external source, the certificate checking process will render your copy of the installer null and void. You will then get the error “This copy of the Install OS X Mavericks application can’t be verified. It may have been corrupted or tampered with during downloading.”

Thankfully, as annoying as this is, there’s a pretty easy fix in the Terminal, located on every installer of Mac OS X. Here’s what to do:

  1. Boot into the OS X installer as you would normally do (hold down option at boot and choose your installer
  2. Disconnect the ethernet cable if it’s connected and turn off wi-fi from the networking menu
  3. Open the utilities menu item and choose “Terminal”
  4. When the Terminal appears, simply type in the following command: date 0202020216
  5. Hit return and you will now see the new date as read back by the system
  6. Quit the Terminal
  7. You can now begin to reinstall OS X from the main screen as you did before

Why does this work in the Mac OS X Terminal?

The reason why this works is that you are actually turning your computer into a time machine–and you are telling it to go back to the date February 2nd, 2016. This tricks the certificate into believing that the date is now in the past and allows the installation to resume. You can also redownload any installers to get the new certificates, which are located in your purchase history on the Mac App Store. You would then have to make new installer disks with these new downloaded installers.

Please consider a small and secure donation if this post helped you with your issue!





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Adobe Illustrator CS5 Crash on Exit Possible Fix

Adobe CS5 Crashing on ExitSign the petition to force Adobe to issue maintenance patches for Adobe Creative Suite CS5 and El Capitan by clicking here! Ever since users have been installing Mac OS X El Capitan, there has been a host of various issues between it and Adobe’s older software suite, including Adobe Creative Suite CS4 and CS5. Since we are heavy users of Adobe CS5 products, and especially Adobe Illustrator CS5, we have also been affected by these various bugs. One of the newer bugs that has surfaced is a complete crash of Adobe Illustrator when closing or quitting the program on the Macintosh platform. This also causes a larger issue of Illustrator not saving its preferences file, which means you have to reset any preferences upon relaunch.

Fortunately, it seems that there is a pretty simple fix for this annoying bug in Illustrator CS5 for the Mac by simply renaming 2 folders. We have tried this fix, and can verify that it does solve both issues for us–no more quitting of Illustrator when it’s quit. It also now saves the preferences once again, where it did not before. Here’s the steps to solve this aggravating issue with Adobe Illustrator CS5 on El Capitan.

Try this possible fix for Adobe Illustrator CS5 crashing on exit:

  1. First, make sure Adobe Illustrator is not running. Now, head to your user library folder on the Mac. This is accomplished by holding down the option key on your keyboard and choosing the “Go” menu from the Mac OS X Finder’s menubar.
  2. Choose “Library” from the pop-down menu and release the Option key.
  3. Find the “Application Support” folder and double-click into it.
  4. Find the “Adobe” folder and double-click into it.
  5. Find the folder called “CS5ServiceManager” and click on the title of this folder.
  6. At this point, you should be able to rename this “CS5ServiceManager” folder, by adding “.bak” to the end of it. So now, you will have a folder called “CS5ServiceManager.bak”. Close this window and head to the next step.
  7. Head to the main hard drive by clicking on the Finder’s “Go” menu and choose “Computer
  8. Find the “Library” folder and double-click into it.
  9. Find the “Application Support” folder and double-click into it, the same as earlier.
  10. Find the “Adobe” folder and double-click into it, the same as earlier.
  11. Find the folder called “CS5ServiceManager” and click on the title of this folder.
  12. Rename the folder again to “CS5ServiceManager.bak” and exit this folder.

At this point, Adobe Illustrator CS5 can be launched as usual. Feel free to open a few documents and make some changes to the preferences area. Try to quit the program as usual and notice if it throws the same crash as it did before. After we did these steps exactly, the crashing stopped and the preferences are now saved perfectly once again.

Please consider a small and secure donation if this post helped you with your issue!





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