Tag Archives: Security

Cannot sign into GMail on older iPads and iPhones?

Allow Mac os X Mail to Add Gmail

Can’t access Gmail on an older iOS device?

Are you having trouble logging into Gmail on an older iOS device like an iPad or iPhone? I had this issue a few minutes ago where I was trying to put in my Gmail password, which I verified was correct, and it kept telling me my username or password were incorrect. After further digging, I found out that Google considers the older iOS mail software used on an iPad or iPhone as “unsecure,” and blocks it.

Here’s the fix to allow Gmail on your older iPad or iPhone.

First, visit http://www.google.com/accounts/DisplayUnlockCaptcha and sign in with your Gmail username and password. If necessary, enter the letters in the distorted picture.

Secondly, and even more important, visit this website: Allow less secure apps and choose “Allow” to let less secure apps access your Google account. This is a less secure option, but, it may be the only way to get your older iPad or iPhone mail software to allow access to Gmail.

Incoming search terms:

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Has Your Apple ID Account Been “Frozen?”

Phishing for Apple ID AccountsThere’s another new scam going around that appears to be from places such as “katzweb.net” and other sites telling you that your AppleID account has been “frozen,” and that you should “verify your account.” This is complete nonsense and a horrible “phishing” attempt. Phishing is when a person or company that is not the real person or company attempts to get private and sensitive information from you, such as credit card numbers or social security numbers. This is NOT real and you should NEVER give your personal data away in these instances. Unless you are directly talking to an Apple employee (via the Apple.com website or 1-800-APL-CARE support line), you will have serious issues when these sites get your personal data.

If you are contacted by anyone or any company requesting data that has anything to do with an AppleID, you should forward that suspicious (although very real looking) email to Apple support located at reportphishing@apple.com. They will be able to determine if this was a real or fake request and they will contact you directly.

Be safe out there!

Gadget Corner: $20 Wireless Driveway Alarm


Have you ever been in the shower and the doorbell rings? How about an early alert system that is waterproof and wireless and will alert you to anyone approaching your driveway, or, even the front door.

This cool device can alert you long before anyone hits the front door wirelessly and with different tones and even blinking LED’s. The sensor is waterproof and battery powered and the transmitter is plugged into any wall outlet.

Purchase this favorite of Capital Mac Service here: 1byone Wireless Driveway Alert – Infrared Motion Sensor Doorbell – One Receiver and one Sensor – “Easy Chime” Kit – Plug in Chime – 1 Year Warranty

Unidentified Developer

Unable to Install Mac OS X Apps: Unidentified Developer

Have you ever seen this message when trying to install Mac OS X software that didn’t come from the Mac App Store? Watch the new Capital Mac YouTube video below to see how to get around this new Macintosh security setting!

Unidentified Developer

Is this message stopping you from installing software on your Mac? 

Don’t Fall Victim to Macintosh Help and Support Scams!

Don't fall victim to Macintosh Support Scams!

Don’t fall victim to Macintosh support scams including fake Mac tech support companies and anti-virus software. They will capture your personal data and credit card numbers!

When you see pop-ups and warnings that your Macintosh may be infected by a virus or spyware while surfing the web, don’t fall for it! Most of these scary popup warnings are nothing more than a scam to get your credit card numbers, passwords, or social security numbers! These fake companies (usually not based in the United States) generate these very official-looking and scary warnings that appear on your screen warning you that you have severe system problems and viruses on your Macintosh. The good news is almost 99.9% of the time, you and your Mac are perfectly safe.

If you decide to take these scam companies up on their offers of free diagnostic software, free tech support and more, you will most likely be handing over crucial and personal data that will come back to haunt you! The general way these companies scam you is by tricking you into installing software onto your Macintosh that allows them full access into your computer remotely, which in turn they can keep this access as long as they wish. They will then often generate fake messages with this software, such as leading you to believe you have a virus or spyware that can only be removed by them–for a huge fee. We have had customers fork over hundreds of dollars to these companies, for basically no reason. Once they take off these fake viruses, their software just generates more of them down the road, forcing you to give them more money.

Another way fake companies get your credit card numbers and other personal data is to masquerade as a real Apple Macintosh support business. These offshore companies often pay for higher Google results and trick you into thinking they are actually Apple Computer, by using domain names that appear to be related to Apple (they aren’t). Once you call these fake Mac support companies, they ask for access remotely to your Mac, or, credit card numbers and other personal data.

Lastly, another big scam is the “Clean My Mac” software that is going around the Internet via website ads and popup windows. This software usually is malicious and does nothing on your Mac except generate ways to steal your data and credit card numbers. The jury is out on the infamous “MacKeeper” software that you see on a daily basis–We feel that whether this is malicious software or not, our gut feeling is to stay away from it. Consult with a reputable firm to talk about cleaning and optimizing your Macintosh with genuine software such as Cocktail for the Mac, which we’ve talked about before. The Macintosh for the most part can take care of itself–it usually doesn’t need help from these online optimization and cleaning software titles–worry about backing up your data first and foremost instead of chasing these possibly damaging software titles.

Please contact Capital Mac Service before you attempt to install any third-party software to clean or disinfect your Mac, no matter how scary these warnings appear to be. Don’t call anyone on the web or visit websites unless you are 100% sure they are either Apple Computer, or, a reputable local Macintosh help and support firm. We can work backwards with you to see where these warnings came from and hopefully shut the doors to these malicious companies.